Process & Shipping

Return & Exchange

Customer Support

A sophisticated mix of timeless tones in colors ranging from the inevitable black to neutral shadow shades, till wine and renaissance blue. The timeless elegance and charm of Le Silla’s collections, the shoe every women dreams of. All the excellence of Italian Craftsmaship enclosed in every season’s most fashionable models.
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Process & Shipping

Return & Exchange

Customer Support



dusijia
2016. 11. 30
Process & Shipping
Return & Exchange
Customer Support
The items are wonderful, attitude of customer service is good
The can ship directly to China in about 6 days, the shipping fee is 70 euros. Duties and taxes are not included in list price, you need to pay for extra money upon delivery. The package and item are all very good, if you want to return the order, customer service will be patient to communicate with you. But you have to contact and pay for return shipping fee yourself, I chose EMS and spent ¥435, during the return period, my package was stopped by Italy customs, at last, it was the Store who provided clearance documents and resolved all things. Good store!
dusijia
2016. 10. 09
Process & Shipping
Return & Exchange
Customer Support
网站商品很精美,服务态度也非常好
电商直邮6天左右,运费70欧元左右,价格不含税,到货时额外缴税。网站很负责,到货后包装和商品都很赞,申请退货,客服会很耐心的询问退货原因,就是退货不负责物流,而是我自己联系的EMS,邮寄意大利的国际运费很贵,435元人民币。而且退货过程中,包裹被意大利海关扣住了,EMS多次协商未果,还是联系电商,电商向当地海关提交了清关资料,才退货成功的,而且这个过程中,每次催促电商也都耐心解答,非常好!
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